Inspiration 9 Help Center


Inspiration® 9 Technical Support


System Requirements

Upgrade Information

Inspiration 9.2 updater - IE Edition

Getting Started

Inspiration Presenter

Frequently Asked Questions

Contact Technical Support



The current version is 9.2. Inspiration 8 users, click here for Help Center. 


Version 9.2 (released December 2013)


System Requirements


Windows® : XP, Vista, Windows 7 & Windows 8

Macintosh®  : OS X 10.6 and later



  • Internet connection*
  • QuickTime® 


  • Interactive electronic whiteboard
  • Microphone

* For downloaded products, the computer on which the downloaded product is installed must be connected to the Internet for the product to be activated.


Upgrade Information

New in Inspiration 9.2!  Support for Mac OS 10.9 (Mavericks) and import/export of files between Inspiration 9.2 and Inspiration Maps 1.4 for iPad!

  • If you are running an earlier version of Inspiration, you must upgrade to Inspiration 9 to use this feature. 
  • If you are running Inspiration 9, use the free updater below to update your licenses to 9.2.


Inspiration 9.2 updater

Download the Inspiration 9.2 updater.

Note: This update is for the IE edition only. Users currently running Inspiration 9.0.x or 9.1 can update to version 9.2 for free, but you may need your serial number (CD version) or activation code (download version) to complete the installation.

If you originally installed Inspiration 9 from a physical CD, use this updater: CD version
If you originally installed Inspiration 9 from a download, use this updater: Download version

Mac OS X
If you originally installed Inspiration 9 from a physical CD, use this updater: CD version
If you originally installed Inspiration 9 from a download, use this updater: Download version


Installation notes

  • Save all custom libraries, templates and documents out of the Inspiration directory before updating


Inspiration Presenter

Inspiration Presenter

Play your presentation directly from Inspiration 9 or, in the absence of Inspiration 9, on any Windows® or Macintosh® computer using Inspiration Presenter. Click here to download Inspiration Presenter – it’s free and convenient! 

Note: Inspiration Presenter is also available on the Inspiration 9 install CD.


Frequently Asked Questions

Q: I have diagrams that I created in Inspiration and I want to use them on the iPad. How do I do that?

A: If you would like to move Inspiration 9 or Inspiration 8 diagrams and outlines to the iPad to continue working on them, you can do this with Inspiration 9.2 by exporting your work as Inspiration Maps documents. Your document will look similar on your iPad but not identical.

Note: Requires Inspiration 9.2 installed on your desktop/laptop and Inspiration Maps Version 1.2 installed on your iPad. 

  1. Open the Inspiration 9 document you would like to transfer. Choose Export as iPad Inspiration Maps document on the File menu. This will create a file with the extension .inspmaps, which the Inspiration Maps app can read.

  2. Choose where you would like to save your Inspiration Maps document. To get your document to your iPad, you can: 

    • Email your .inspmaps document to yourself. In your email app on your iPad, open the email with the attachment, and double-click on the attachment to open it with Inspiration Maps.
    • Put .inspmaps document in a Dropbox folder that you can access from your iPad.

Note: Mind maps created in Inspiration 9 Map View, and presentations created in the Presentation Manager cannot be exported to your iPad. An alternative for mind maps is to turn the mind map into a diagram, then export the diagram as an Inspiration Maps document. To convert your mind map into a diagram, choose Make Diagram Document on the File menu. To export, follow the directions above.


Q: I have an Inspiration Maps document - can I use it with my desktop version of Inspiration?

A: To use Inspiration Maps documents on your desktop, you need to be running Inspiration 9.2 on your desktop, and Inspiration Maps Version 1.2 on your iPad.  

  1. On the iPad, save the document to Dropbox or email it to yourself.

  2. On your desktop, in Inspiration 9.2: from Diagram or Outline View, choose Import iPad Inspiration Maps document on the File menu.

  3. Select the document you would like to import.

Note: Diagrams and outlines imported into Inspiration will be saved as Inspiration 9 documents. In order to open your document again on your iPad, you will have to export your document as an Inspiration Maps document when you are finished working on it on your computer.


Q: Can I play my Inspiration 9 Presentation on a computer that does not have Inspiration 9 installed on it? 

A: Yes, the presentation can play on a computer withour Inspiration 9 by using the Inspiration Presenter. It can be found in the Help menu under "Copy to Inspiration Presenter". Alternatively, it can be downloaded from this link . Copy or transfer the Inspiration Presenter to the target computer and open it. Then use the Open dialog to select the presentation file.


Q: When drawing a link to a symbol I see a green glow around the destination symbol, what is that?

A: The green glow indicates the potential connection points along the symbol for straight link lines. This is an increase over the default eight connection points on a symbol. It allows for a smooth movement when repositioning the symbols in the document.


Q: I saved an Inspiration 9 file as an Inspiration 8 file and my inserted graphics are not appearing.

A: In Inspiration 9, insert the image as TIF, PNG, or GIF and save it back as an Inspiration 8 file.


Q: I'm trying to open a presentation file on a computer withour Inspiration 9 installed and getting an error of "Command line option syntax error. Type Command/? for help?" What's happening?

A: To open the presentation file, first launch the Inspiration Presenter then use the Open dialog menu to open the .isf file


Q: I'm using Inspiration 9 on Snow Leopard and having difficulty printing my presentation slides.

A: Try an earlier version on the printer's driver. If there are still difficulties contact us at technical support.


Q: I just upgraded to Activinspire on my Promethean whiteboard and now handwriting recognition doesn't work.

A: Inspiration applications do not support handwriting recognition under the latest version of Promethean's software, although most other features should work as expected. However, we do support ActivStudio 3, Promethean's next, most recent major version, for handwriting recognition on the PC and Mac (on the latter, prior to OS 10.6, for which a separate issue exisits).


Q: Will Inspiration 9 run on a Novell server?

A: While there has been nothing added to prevent Inspiration 9 from running from a Novell server, it is not a tested environment. Thus, Novell is not a formerly supported operating system for Inspiration 9.

Contact Technical Support

If you don't find what you need here, please email