Inspiration Maps™ Technical Support
-iOS 8 or greater
-One of the following devices: iPhone 4S, iPhone 5, iPhone 5C, iPhone 5S, iPod touch 5th generation, iPad 2, iPad with Retina display (iPad 3), iPad Air, iPad mini, iPad mini with Retina display
Share (including file import/export between Inspiration Maps 1.4 and Inspiration 9.2)
Q: How can I try Inspiration Maps for free?
A: The preview version of the app is available free of charge in the App Store under the name Inspiration Maps. This version lets you work with up to five documents to create maps, edit and stylize content, transform diagrams to outlines, and preview templates. From inside Inspiration Maps, you can use in-app purchase to upgrade to full function. Or alternatively, if you're purchasing for a larger organization, you can purchase Inspiration Maps VPP from the App Store so you don't have to go through the process of in-app purchase.
Q: What’s the benefit of upgrading to the full function of Inspiration Maps, or purchasing Inspiration Maps VPP?
A: Without upgrating, Inspiration Maps shows you what it’s like to create a diagram and outline using all the formatting and brainstorming features of Inspiration Maps. But otherwise, it’s restricted in terms of document management.
Use in-app purchase to upgrade to the full function of Inspiration Maps, or purchase Inspiration Maps VPP from the App Store and you can:
Q: What's the difference between Inspriation Maps and Inspiration Maps VPP?
Inspiration Maps allows you to create up to five documents to test the functionality of the app for free, then use in-app purchase to upgrade to to full, unlimited function. Inspiration Maps VPP gives you all the fatures avaliable in the Inspiration Maps upgrade to full full function without having to use in-app puchase to access them. Inspiration Maps VPP exists to simplify the process for educators purchasing through Apple's Volume Purchase Program (VPP) for education.
Q: Can I transfer documents created in Inspiration Maps version to Inspiration Maps VPP?
A: Yes. Go to Inspiration Maps. Open the documents you want to transfer and use the Action button on the toolbar to email them to yourself. Open your email on your iPad and choose the "Open in..." option to open the attachments in Inspiration Maps VPP.
Q: Why can't I delete documents from Inspiration Maps without upgradint to full function or purchasing Inspiration Maps VPP?
The free version of the app is intended to allow you to proveiw the app and decide if you would like to purchase it. Thus, it has it's limitations. If you don't want to upgrade to the full version, you can still delete the content in the documents you have already created in Inspiration Maps. The documents themselves will not go away but they won't have any content in them (if you delete it).
Q: I upgraded Inspiration Maps to the full function via in-app purchase and now I want to use it on another iPad or my iPhone with the same Apple ID, but the full function isn’t showing up. What do I do?
On a second iPad, an upgraded version of Inspiration Maps will not show its upgraded state until you restore your in-app purchases. To do this, open the app and then tap the wrench button in the top right side of the toolbar. Tap the button that says “Restore My In-App Purchases” and then enter your Apple ID and password. This should restore the app to it's upgraded state.
Q: Rapidfire and multi-selection dissapeared when I updated Inspiration Maps! What happened?
We assure you that we didn't get rid of Rapidfire or multiple selection -we just moved them off the toolbar.
Rapidfire: The Rapidfire brainstorming button is now right at your finger tips. When you're typing in a symbol, the Rapidfire lightening bolt will appear in the top right corner of the iPad's touch-screen keyboard, ready to be pressed!
Multiple selection: We got rid of the multi selection toolbar button because now you can lasso objects to select them - similar to how you would on a computer with a mouse. Simply press your finger on a black space on your canvas and drag it over the objects you want to select. You'll see a green selection box appear to show you what is being selected.
Q: What languages is Inspiration Maps and Inspiration Maps VPP available in?
A: Inspiration Maps and Inspiration Maps VPP is localized in US English, UK English, Latin American Spanish, and Canadian French. However, Inspiration Maps accepts text from any language keyboard available to you on the iPad – so it can work in any language.
If the language on your iPad is set to English (using Settings on your iPad), you’ll see either the US English or the UK English version of the app, depending on where you’re located. If the language on your iPad is set to French, you will see the French version. And if the language on your iPad is set to Spanish, you will see the Spanish version.
Everything about the app will appear in that language, except for the templates. The templates that come with the app are in US English but you have the option to download (for free) templates in all of the languages listed above.
Q: Can I add or change templates?
A: If you're running Inspiration Maps version 1.6 or higher, you can create your own templates. To do this, first create aand finish a new document (or open an existing document you'd like to convert to a template) then go to the Wrench menu in the top right corner of the toolbar. Tap "Create Template".
If you're running an earlier version of the app than 1.6, you cannot create your own templates. However, if you are interested in distrubuting documents that behave similarly to templates, you can upload the documents to a shared Dropbox folder and then tell your students to retrieve them from there. Similar to how templates work, when they retrieve the documents, they will be opening copies of your origional documents that they can customize and work on as they please. For more detailed information about how to do this, see the question "Can I store documents in Dropbox?" below.
Q: How do I download templates in other languages besides US English?
A: You can download free sets of templates in UK English, Canadian French, and Latin American Spanish from inside the app. Go to the Templates folder inside Inspiration Maps. At the top of the page, tap the language of your choice, then tap the button that confirms the download. After doing this, templates in that language (and in US English) will always be available on your iPad.
Q: I just want to browse the additional templates in Spanish (or French, or UK English). Are the templates permanently installed once I download them?
A: You can choose to delete the additional templates after you have downloaded them. Tap Templates and drag the slider bar at the top to select the template library you wish to delete. Then tap the trash icon on the toolbar. The template library you have just deleted will be available to download again, should you wish to do so. (Note: US English templates cannot be deleted.)
Q: What formatting and style options do I have for my diagram in Inspiration Maps?
A: Inspiration Maps comes with lots of options for you to customize and style your diagrams. So many, in fact, that we built a diagram in Inspiration Maps to show them all.
Q: Can I add photos and other images to my diagrams?
A: Yes. First, make sure your photo or image is stored in the iPad Photos app. Next, tap a symbol in Inspiration Maps to select it. Tap i on the toolbar, then tap the "Shape" tab (if not already displayed). Tap the flower icon (lower left corner), then tap the album name in which your image(s) is stored. Tap the image you want to use--that's it.
Q: Part or all of my diagram has disappeared. What happened and how do I get it back?
Q: Can I open Inspiration Maps documents in other Inspiration Software applications like Inspiration, Kidspiration or Webspiration? And how about vice versa--can Inspiration Maps open documents created in those applications?
A: Using Inspiration Maps Version 1.4 and Inspiration 9.2 on the desktop, Inspiration Maps files can now be imported into Inspiration. (Inspiration 9.2 is a free update for Inspiration 9 customers). You can also export documents from Inspiration 9.2 into a format that Inspiration Maps can read.
Learn how to import and export files between Inspiration Maps and Inspiration 9.2 here.
Learn more about Inspiration 9.2 here.
Q: Can I share a document with someone else?
A: Yes. Inspiration Maps provides you with multiple ways to share the work you have done with others. If you have email set up, you can send a document as an attachment to be opened on another iPad in Inspiration Maps. You can also email your diagram or outline as a PDF, or as a text file. Inspiration Maps supports Dropbox transfer as well.
Q: Can I transfer files to other iPad apps?
A: Yes, in Inspiration Maps. Using the Send to App feature, you can transfer outline text (but not symbols from the diagram view) to other local iPad apps such as Pages, GoodReader and Evernote. Using the Save to Photos feature, you can save your diagram to iPad Photos. You can also transfer your diagram or outline as a PDF to other apps that accept that format.
Q: How do I move my Inspiration Maps document into Pages?
A: You can move the text of your document into other apps, such as Pages, from Outline view. You must already have Pages downloaded on your iPad in order to do this.
1) Open your document and go to Outline view (if you're not already there).
2) Tap the Action button on the toolbar (the rectangle with an arrow coming out of it).
3) Tap the option to "Send to App..."
4) Tap the option to send the "Text" of your document.
5) Tap "Pages" from the list of apps that appear in the "Open In.." dialogue.
Q: What about documents created in other versions of Inspiration? Can I use those with Inspiration Maps?
A: Any Inspiration 9 diagram or outline can be converted to use with Inspiration Maps Version 1.4 or later. The conversion feature is available only in Inspiration 9.2.
If you are using Inspiration 7 or 8, you must upgrade to Inspiration 9.2 in order to exchange documents with Inspiration Maps.
Q: How do I get a document I made on my iPad onto my computer?
A: If you’re working from Inspiration Maps (not Inspiration Maps Lite), there are multiple options for getting your work onto your computer. If you would just like to view your diagram or outline on a computer, you can mail a PDF of your document to yourself or someone else to be opened on a desktop or laptop computer.
If you would like to open your document on your computer and continue working on it, you will need to have Inspiration 9.1 installed on the computer you would like to use, and check that you are running Inspiration Maps Version 1.4 or later on the iPad. Then, either email your Inspiration Maps document to yourself to open on your computer, or copy it to Dropbox and access it from your computer.
Q: Why does my document look a little different in Inspiration 9.2 than on my iPad?
A: Some features in Inspiration 9.2 don’t transfer to Inspiration Maps (but may in the future).These include custom colors, some symbols, some link formats, videos, and drawings. There are also a few link styles and formatting options available in Inspiration Maps that are not available in Inspiration 9.2.
Q: I tried to open an Inspiration 9.2 document on my iPad and it won’t work! Why?
A: Make sure you are running Inspiration Maps Version 1.4 or later on the iPad. If you are running Version 1.4 or later, and you cannot open the document, check to see that the file format is ".inspmaps". If it is not:
To change the format of your file, you’ll need to use the Import/ Export options inside Inspiration 9.2. Open your document in Inspiration 9.2 on your computer and go to the File menu. Choose the option to Export iPad Inspiration Maps document…
This will convert the file into a format (.inspmaps) that your Inspiration Maps on your iPad can read.
Q: How do I save a document?
A: Documents are automatically saved.
Q: Can I store documents in Dropbox?
A: Yes. You'll first need to link to Dropbox from within Inspiration Maps. Once that's done, files you send to Dropbox by default are stored in your user account in the Apps folder under Inspiration Maps. This folder is specific to each user and cannot be shared with other Dropbox users. Also, files are not automatically synchronized between Dropbox and Inspiration Maps. If you copy from Dropbox to the iPad and the document already exists, a new copy will be created with a different file name. Likewise, if you send a file that already exists from the iPad to Dropbox, a new copy with a different name will be created.
Q: Can I store documents in iTunes?
A: Yes, in the iTunes account that's already set up for your iPad. Moving documents to your iTunes account is a good way to gather multiple files and transfer them to other iPads.
Q: How can I print my documents?
A: You can print your Inspiration Maps document to a printer you have set up to work with your iPad. Apple AirPrint is supported. If you don't have a printer set up to work with your iPad, you can email your diagram or outline to yourself as a PDF and print it from a computer.
Q: Does Inspiration Maps support external monitors?
A: Yes. Video mirroring is supported on iPad 2 or newer with iOS 5. If both the IPad and Apple TV are part of the same subnet, desktop mirroring via AirPlay can be used to share the screen. However, connections using the video out port on the original iPad are not supported.
Q: What sort of keyboard support does Inspiration Maps offer?
A: The default, full-sized keyboard is displayed when you enter text in the application. International keyboards are supported and permit text entry in a variety of languages. External USB keyboards are also supported, provided they are connected properly.
Q: Where can I find more how-to info and tips for using Inspiration Maps?
A: There's a help section in the product itself. Tap the "?" icon on your Inspiration Maps toolbar.
Q: How is my version of Inspiration Maps updated?
A: Product updates are distributed through the App Store. Users can determine if they want to accept the update based on the details provided.
Q: Is a WiFi connection required to use Inspiration Maps?
A: No. You can use Inspiration Maps without any internet connection at all.
Q: Is Inspiration Maps compatible with Apple VoiceOver, the integrated iPad screen reader?
A: No, Inspiration Maps uses a number of gestures that are not supported in VoiceOver at this time.